Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") is issued by the bd bajin platform ("we", "our") and applies to the website at https://bdbajin.cam and related services. This Policy is designed to ensure the protection of personal information belonging to users from Bangladesh ("you", "your").

By using our services, you are considered to have accepted the terms of this Policy. Our platform is strictly for individuals aged 21 and above — if you do not meet this age requirement, please refrain from using the service.

This Policy should be read together with our Terms and Conditions; both documents together govern the relationship between you and us.

What Information We Collect

bd bajin collects two types of information from you:

2.1 — Information You Provide Directly

Information you provide yourself during account registration and use of our services:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay mobile wallet details (for payment verification only)
• Identity document information (where account verification is required)
• Messages and complaints sent through support channels

2.2 — Automatically Collected Information

When you use our website or app, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Login time, session duration, and navigation path
• Usage data collected through cookies and similar tracking technologies

Purpose of Data Use

We use your information for the specific purposes listed below. Your data is not used for any unnecessary purpose.

1. Account management: Handling registration, login, identity verification, and account security.
2. Transaction processing: Sending funds to the correct account during deposits and withdrawals, and preventing fraud.
3. Service improvement: Reviewing platform performance and improving the user experience.
4. Customer support: Resolving your complaints and questions via 24/7 live chat and email.
5. Safety and security: Detecting and preventing unauthorised access, fraud, or suspicious activity.
6. Communications: Sending important platform updates, policy changes, or security-related notices.
7. Responsible gaming measures: Monitoring usage patterns to enforce responsible gaming guidelines.

Data Storage and Security

bd bajin applies industry-standard technical and organisational measures to protect your data. These measures are described in detail below.

4.1 — Technical Security

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Passwords and sensitive information are stored using strong encryption algorithms.
• Firewalls and intrusion detection systems are active at the server level.
• Regular security audits are conducted.

4.2 — Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet applicable legal and regulatory obligations. Information that is no longer needed after account closure is securely deleted or anonymised.

4.3 — Third-Party Access

bd bajin does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• With mobile wallet providers for payment processing — only the information necessary to complete the transaction.
• In response to a valid legal order from law enforcement authorities.
• With the platform's technical service providers, who operate under strict confidentiality agreements.

Cookies and Tracking Technologies

bd bajin uses cookies to improve the quality of your platform experience and to remember your preferences.

5.1 — Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Remember your language preferences and settings.
• Analytics cookies: Collect usage statistics to help improve the platform.

5.2 — Cookie Control

Cookies can be disabled from your browser settings. Please note that disabling essential cookies may prevent some key platform features from working.

Your Rights

As a user of our platform, you have the following rights regarding your personal information:

1. Right to access: You have the right to know what information we have collected about you and how it is being used.
2. Right to correction: If your account contains incorrect or incomplete information, you may request that it be corrected.
3. Right to deletion: You have the right to request deletion of information that is no longer needed beyond legal obligations.
4. Right to restrict processing: In certain circumstances, you may request that processing of your information be temporarily paused.
5. Right to complain: If you have any concerns about the protection of your information, please contact our support team.

To exercise these rights or for any questions, contact us via 24/7 live chat or email. You can also visit our FAQ section for answers to common questions.

Protection of Minors

bd bajin is strictly a platform for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we suspect or become aware that a user is below the age limit, their account will be suspended immediately and any collected information will be deleted.

If you believe a minor is using our platform, please notify our support team.

Policy Changes

bd bajin reserves the right to update this Privacy Policy at any time. You will be notified on the platform before any changes take effect.

If you continue to use the platform after a policy change, it will be considered that you have accepted the updated policy. We therefore encourage you to review this page regularly.

Reading our About Us page alongside this policy will give you a clearer understanding of bd bajin's scope and goals.

Response to Data Breaches

In the event of a data breach or security incident, bd bajin takes the following steps:

1. An immediate investigation is launched and steps are taken to limit potential damage.
2. Affected users are notified in a timely manner based on the nature and severity of the incident.
3. Necessary technical and organisational corrections are made to prevent similar incidents in the future.

If you become aware of any security vulnerability, please notify our 24/7 support team immediately.

International Data Transfers

bd bajin primarily operates to serve users in Bangladesh. However, due to technical infrastructure, some data may be stored or processed on servers located in other countries. In such cases, we ensure that applicable privacy standards are maintained and that data is properly protected.